Training Program Evaluation and Delivery Modification

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Overview

Ken Cook Co. completed an updated and streamlined instructor-led training course, created a new onboarding strategy, designed and produced welcome kits, and provided a new onboarding e-learning course for new Volvo technicians.

Client:

Volvo Car US, LLC

Services:

Updated course, produced welcome kits, and provided onboarding

Industry:

Automotive

Via:

volvotechinfo.com

Challenge

Volvo Car US, LLC wanted to update some of their outdated instructor-led training content, as well as implement better delivery methods that would produce more efficient and effective training.

Solution

Ken Cook Co. evaluated and reviewed current delivery methods and developed new instructor-led and online training courses.

Results

Ken Cook Co. completed an updated and streamlined instructor-led training course, created a new onboarding strategy, designed and produced welcome kits, and provided a new onboarding e-learning course for new Volvo technicians.

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